Nepal Emergency & Helpline Directory
Direct nationwide hotlines, alpine search & rescue coordinators, specialized high-altitude medical facilities, and tourist police assistance across Nepal.
Unified Response System
When traveling in the Himalayas, immediate communication saves lives. Save these verified emergency hotlines, alpine search and rescue coordinators, and specialized medical clinics before departing cell coverage.
Tourist Police Emergency Hotline: 1144
For international travelers, the Nepal Tourist Police (1144) serves as the primary coordination agency for non-life-threatening issues, trail theft, checkpoint liaison, transport fraud, and liaison with search and rescue teams. Can be dialed directly from any local SIM card or roaming carrier.
Tourist Police (Central Hotline)
Nationwide (24/7 Coverage)Dedicated multilingual traveler protection unit for emergency assistance, fraud reporting, safety coordination, and transit emergencies.
Nepal Police (General Dispatch)
Nationwide (24/7 Coverage)Primary nationwide police emergency response for severe accidents, criminal reports, and highway collision dispatch.
Nepal Ambulance Service (NAS)
Kathmandu Valley, Pokhara & ChitwanGPS-monitored emergency medical technicians (EMTs) equipped for rapid road trauma and advanced cardiac life support.
Armed Police Force (APF) Disaster Cell
Nationwide Disaster OperationsSpecialized national disaster response battalion for landslides, floods, earthquakes, and remote wilderness search.
Fire & Urban Extrication Brigade
Kathmandu, Lalitpur & BhaktapurMunicipal fire suppression, building rescue, and hazardous material containment across urban valley centers.
Himalayan Rescue Association (HRA)
Alpine Valleys (Manang & Pheriche)Specialized high-altitude mountain doctors; coordinates emergency helicopter rescues and mountain sickness clinics along Everest and Annapurna.
Civil Aviation Authority SAR (CAAN)
National Airspace & Tribhuvan ARCCAeronautical search and rescue coordination center for tracking missing expedition flights and authorizing emergency medical air space.
Nepal Mountaineering Association (NMA)
Kathmandu / High Alpine PeaksClimbing incident registration, Sherpa rescue team mobilization, and liaison with the Ministry of Tourism expedition monitoring desk.
CIWEC Hospital & Travel Medicine Center
Kathmandu (Lazimpat) & PokharaInternationally accredited hospital with western-standard trauma care, travel medicine specialists, and direct insurance billing.
Nepal Red Cross Central Blood Bank
Nationwide Blood Transfusion Centers24/7 emergency blood supply distribution, trauma transfusion coordination, and community first-aid response.
TU Teaching Hospital (TUTH Trauma Unit)
Maharajgunj, KathmanduNepal’s flagship public tertiary teaching hospital with round-the-clock neurosurgery, orthopedic surgery, and ICU facilities.
Department of Immigration (Crisis Unit)
Kalikasthan, KathmanduLost or stolen passport processing, emergency exit clearance issuance, and legal visa extension assistance for stranded travelers.
Pokhara Tourist Police Division
Lakeside, Pokhara (Annapurna Hub)Dedicated regional station serving trekkers throughout the Annapurna Sanctuary, Mustang, and Dhaulagiri trekking corridors.
Nepal Tourism Board (NTB Crisis Desk)
Bhrikutimandap, KathmanduNational tourist facilitation liaison for transit blockades, natural hazard warnings, and inter-embassy consular communication.
| Service Organization | Coverage Scope | Primary Hotline Click to Dial | Alternate Line | Actions |
|---|---|---|---|---|
Tourist Police (Central Hotline) Dedicated multilingual traveler protection unit for emergency assistance, fraud reporting, safety coordination, and transit emergencies. Immediate Hotlines nepaltouristpolice.gov.np ↗ | Nationwide (24/7 Coverage) | 1144 | +977-1-4247041 | |
Nepal Police (General Dispatch) Primary nationwide police emergency response for severe accidents, criminal reports, and highway collision dispatch. Immediate Hotlines nepalpolice.gov.np ↗ | Nationwide (24/7 Coverage) | 100 | +977-1-4228435 | |
Nepal Ambulance Service (NAS) GPS-monitored emergency medical technicians (EMTs) equipped for rapid road trauma and advanced cardiac life support. Immediate Hotlines nepalambulanceservice.org ↗ | Kathmandu Valley, Pokhara & Chitwan | 102 | +977-1-4228094 | |
Armed Police Force (APF) Disaster Cell Specialized national disaster response battalion for landslides, floods, earthquakes, and remote wilderness search. Immediate Hotlines apf.gov.np ↗ | Nationwide Disaster Operations | 1114 | +977-1-5270100 | |
Fire & Urban Extrication Brigade Municipal fire suppression, building rescue, and hazardous material containment across urban valley centers. Immediate Hotlines kathmandu.gov.np ↗ | Kathmandu, Lalitpur & Bhaktapur | 101 | +977-1-4221177 | |
Himalayan Rescue Association (HRA) Specialized high-altitude mountain doctors; coordinates emergency helicopter rescues and mountain sickness clinics along Everest and Annapurna. Alpine Search & Rescue himalayanrescue.org ↗ | Alpine Valleys (Manang & Pheriche) | +977-1-4440292 | +977-1-4440293 | |
Civil Aviation Authority SAR (CAAN) Aeronautical search and rescue coordination center for tracking missing expedition flights and authorizing emergency medical air space. Alpine Search & Rescue caanepal.gov.np ↗ | National Airspace & Tribhuvan ARCC | +977-1-4113163 | +977-1-4113033 | |
Nepal Mountaineering Association (NMA) Climbing incident registration, Sherpa rescue team mobilization, and liaison with the Ministry of Tourism expedition monitoring desk. Alpine Search & Rescue nepalmountaineering.org ↗ | Kathmandu / High Alpine Peaks | +977-1-4162424 | +977-98510-44444 | |
CIWEC Hospital & Travel Medicine Center Internationally accredited hospital with western-standard trauma care, travel medicine specialists, and direct insurance billing. Medical & Hospitals ciwec-clinic.com ↗ | Kathmandu (Lazimpat) & Pokhara | +977-1-4424111 | +977-1-4435232 | |
Nepal Red Cross Central Blood Bank 24/7 emergency blood supply distribution, trauma transfusion coordination, and community first-aid response. Medical & Hospitals nrcs.org ↗ | Nationwide Blood Transfusion Centers | +977-1-4270650 | +977-1-4272761 | |
TU Teaching Hospital (TUTH Trauma Unit) Nepal’s flagship public tertiary teaching hospital with round-the-clock neurosurgery, orthopedic surgery, and ICU facilities. Medical & Hospitals tuth.org.np ↗ | Maharajgunj, Kathmandu | +977-1-4412303 | +977-1-4412505 | |
Department of Immigration (Crisis Unit) Lost or stolen passport processing, emergency exit clearance issuance, and legal visa extension assistance for stranded travelers. Tourist Police & Legal immigration.gov.np ↗ | Kalikasthan, Kathmandu | +977-1-4429659 | +977-1-4429660 | |
Pokhara Tourist Police Division Dedicated regional station serving trekkers throughout the Annapurna Sanctuary, Mustang, and Dhaulagiri trekking corridors. Tourist Police & Legal nepaltouristpolice.gov.np ↗ | Lakeside, Pokhara (Annapurna Hub) | +977-61-521087 | +977-98560-37944 | |
Nepal Tourism Board (NTB Crisis Desk) National tourist facilitation liaison for transit blockades, natural hazard warnings, and inter-embassy consular communication. Tourist Police & Legal ntb.gov.np ↗ | Bhrikutimandap, Kathmandu | +977-1-4256909 | +977-97510-44088 |
Alpine Distress Signals & Rescue Protocol
When out of mobile coverage in the high Himalayas, use standard international visual and acoustic distress signaling.
Alpine Distress Signal (SOS)
6 blasts or flashes per minute (one every 10 seconds), followed by a 1-minute pause. Repeat continuously.
Helicopter Evacuation Protocol
Prepare a 20m × 20m flat clearing free of loose sleeping bags, prayer flags, and tarps.
Acute Mountain Sickness (AMS)
Descent is the definitive cure. Never ascend with symptoms of AMS (severe headache, vomiting, ataxia, confusion).
Diplomatic & Government Portals
Before entering remote alpine corridors, foreign travelers are strongly advised to register their itinerary with their national embassy in Kathmandu and verify active permits.